WhatsApp Inc. has recently rolled out its WhatsApp Business Application in India. This application was being launched on January 23, 2018, on the Google Play Store. This application offers a simple tool for small businesses to let them communicate with their clients. The application is currently available on for Android smartphones.
The WhatsApp Business app is available on Google Play Store for free in India. The Application is compatible with Android version 4.0 and Above. A version for ios is about to roll in coming future. The latest version available on Google store is 2.18.13. It has now over 500 Thousand downloads. It is about 20MB in size.
WhatsApp Business targets Small Businesses
Targeting at Small and Medium businesses the WhatsApp Business app allows companies to keep contact with the customers. Which allows companies to be a part of messaging app having Billions of users worldwide. If you are a company owner having two separate business and personal phone numbers this application is for you. You can install both the applications on the same smartphone and register them with different numbers.
Features available for WhatsApp Business
- Business Profile
- Business Messaging Tools
- LandLine/ Fixed number support
- Run both WhatsApp messenger and WhatsApp Business
- WhatsApp Web
WhatsApp allows you to create a business profile where you can provide all your necessary details regarding your company. Firstly it allows us to upload a picture which can either be a logo or your picture of the shop or whatever you want to upload. Secondly, you can add your location to the google map integration. Also, you can add your business category, your business description, working hours and other contact information.
Please Note: Business Name once set can not be changed.
Business Messaging Tools
The Business messaging tools allow you to check the statistics of your send messages. You can track the number of messages Sent, Delivered, Read, and Received. Also, you can set away message which is automatically triggered message when you are not connected to the internet. You can set Greeting message and the Quick Replies which allow you to quickly interact with the customer.
WhatsApp has been actively working on updations and adding new features like Delete for Everyone, Quick Switch Feature. Soon it will be launching a payment gateway also as rumors say.